At Loqset, we strive to make real estate management as seamless and stress-free as possible for our clients. We begin the process by carefully assessing your unique needs, desired level of involvement, and preferred communication style. This allows us to tailor our services to meet your specific requirements and ensure a smooth transition into our management system, all without any onboarding fees.

A smooth transition begins with our structured onboarding process:

• Owner Report: We provide examples of our communications that will help you track property details, financial reports, and communications. Your contact preferences and involvement level are adjusted accordingly.
• Initial Property Walkthrough: A dedicated property manager conducts a thorough inspection, delivering a detailed report categorizing findings as:
  • Required: Essential repairs to ensure tenant safety and functionality before listing.
  • Recommended: Improvements that could speed up rental or enhance property value.
  • Optional: Aesthetic upgrades to boost appeal without urgency.

Once your property is rent-ready, we market it across multiple platforms and partner networks to attract high-quality tenants. Due to Quebec’s strict eviction laws and low turnover rates, we implement a rigorous three-step screening process to secure reliable occupants.

For properties with existing tenants, we ensure an easy transition by introducing ourselves as the new management team. Tenants receive guidance on payment procedures, maintenance requests, and communication protocols to maintain a smooth experience. 

To maintain property value and ensure cost transparency, we categorize maintenance as follows:

• Minor Maintenance Reserve: A $500 reserve per building ($100 per unit for portfolios exceeding 10 units) ensures prompt handling of routine repairs.
• Maintenance Requests:
  • Under $500: We manage the issue directly, dispatching a vendor and reflecting costs on your monthly statement with an attached invoice.
  • Over $500: We consult with you to discuss solutions and determine the best course of action.
• Resident-Caused Damage: If tenant negligence results in damage (e.g., blocked drains due to improper use), repair costs are billed directly to the tenant.