You’re Not the First to Ask—And You Won’t Be the Last
We know property management comes with a lot of moving parts. Here’s a quick breakdown of the things clients ask us most, so you’re never left guessing.
Most Popular Questions
Frequently Ask Questions.
Got Questions? We’re Here to Help. Whether you're a first-time landlord or an experienced property investor, we understand you may have questions. Our FAQ section covers everything from tenant screening to maintenance processes—so you always know what to expect with Loqset's full-service property management. If you don’t see your question here, feel free to reach out—we’re happy to assist.
A: We manage a diverse range of properties, including single-family homes, condos, and townhomes. Additionally, we handle multi-unit properties that do not require full-time onsite management.
A: Once you sign a management agreement and provide us with your keys, we will immediately arrange a walkthrough of your property. Our goal is to ensure everything is in perfect order for residents, ensuring a smooth and swift transition.
A: We offer various pricing plans tailored to meet the unique needs of each property owner. To review the various options available, please visit our pricing page. We’re committed to providing affordable, value-based solutions for your property management needs. You can find additional information here.
A: We believe in transparency and keeping our property owners informed. You will receive an Owner's Statement every second Friday of the month, detailing collected rent and maintenance tasks completed. Along with this report, we include copies of all related invoices and relevant context.
A: If you would like a copy of the lease, we can provide it. The tenant signs the lease with one of our leasing agents.
A: Yes, as part of our simplicity-first approach, we will transfer rental checks directly to your account via direct deposit. Please note that provincial banking regulations require checks to clear in our accounts before transfer.
A: Of course! Please email us at info@loqset.ca, and we will share the management agreement with you for review.
A: Once a maintenance plan is chosen, we prioritize the profitability of your investment. We use our network of certified vendors to ensure that all maintenance work is done right the first time, and all work is guaranteed for a full year.
A: Maintenance costs can vary based on the age and size of your property. A general industry guideline is to budget around 0.5% of your property's value annually for maintenance. This estimate may fluctuate depending on your property's specific conditions and needs.
- Contact Hydro-Québec to enroll in the Equalized Payments Plan (EPP) – this spreads costs evenly across the year.
- Check out our blog for energy-saving tips to reduce winter electricity expenses!
A: We use a thorough 3-step resident screening process, gathering extensive information, including credit checks, employment verification, debt-to-income ratios, eviction history checks, criminal history checks, and previous landlord references. Our screening process considers more than just credit scores.
A: No, unfortunately, we cannot accommodate requests to rent properties that are currently listed for sale.
A: Allowing pets can significantly increase your pool of potential residents, as approximately two-thirds of renters have pets. If you choose to allow pets, we will include pet-related clauses in the lease (e.g., tenants must cover pet damage) and request tenant insurance that covers pet damage prior to lease signing.
If a tenant hasn't paid by the 1st of the month, we send an immediate reminder and follow up in subsequent days. If payment is still not received by the 7th, we send a formal notice indicating that non-payment could lead to lease termination. If no payment is received after this, we apply to the Tribunal administratif du logement (TAL) to terminate the lease and request eviction.
Let’s Clear Things Up
Every property is unique, and so are your questions. If you need more personalized help, we’re happy to talk.